Room Attendant
The Room Attendant will play a crucial role in ensuring the cleanliness, comfort, and overall satisfaction of our guests. Attention to detail, efficiency, and dedication to maintaining a pristine environment contribute to the exceptional experience we provide.
Key Responsibilities:
1. Room Cleaning and Maintenance:
- Clean and maintain guest rooms according to established standards and procedures.
- Make beds, change linens, and replace towels and amenities as needed.
- Dust, vacuum, sweep, mop, and sanitize all surfaces, including floors, furniture, and bathroom fixtures.
- Ensure all appliances, lighting, and in-room amenities are in working order.
2. Inventory and Restocking:
- Monitor and restock in-room amenities, such as toiletries, towels, and coffee supplies.
- Report any damaged or missing items to the Housekeeping Supervisor.
- Maintain a neat and organized housekeeping cart with all necessary supplies.
3. Guest Interaction and Requests:
- Interact with guests in a friendly and courteous manner while respecting their privacy.
- Respond to guest requests promptly and professionally, whether for additional supplies, room service, or special accommodations.
- Report any guest feedback or concerns to the Housekeeping Supervisor.
4. Room Inspections:
- Perform thorough inspections of guest rooms to ensure cleanliness, functionality, and compliance with quality standards.
- Report any maintenance or repair needs to the Housekeeping Supervisor.
5. Safety and Security:
- Follow safety and security protocols, including proper use of cleaning chemicals and equipment.
- Report any safety hazards or suspicious activities to the appropriate personnel.
6. Efficiency and Time Management:
- Complete assigned rooms efficiently and in a timely manner to meet daily cleaning quotas.
- Prioritize tasks and manage time effectively to maintain high productivity levels.
7. Environmental Responsibility:
- Follow eco-friendly and sustainable cleaning practices, such as energy conservation and waste reduction.
- Properly dispose of trash and recyclables according to established procedures.
Qualifications:
- Previous experience as a room attendant or in a similar cleaning role is preferred.
- Attention to detail and strong organizational skills.
- Ability to work independently and efficiently.
- Excellent communication and interpersonal skills.
- Knowledge of cleaning procedures and best practices.
Working Conditions:
Must be able to work flexible hours, including weekends and holidays.
Physical demands include standing, walking, and participating in recreational activities.
Criteria to apply:
Applicants must be local citizens or possess a valid work permit.